Effective Date: November 14, 2024 Last Updated: December 23, 2024
1. Information We Collect
We may collect various types of information, including:
Contact Information: Name, email address, and other contact details when you communicate with us, subscribe to newsletters, or participate in community activities.
Account Information: Username, password, and other information provided when registering for an account on our platforms.
Transaction Information: Details of any purchases or financial transactions made through our platforms, including secured payment information.
Usage Data: Information on your interaction with our website, games, and services, such as IP address, device type, operating system, and pages visited.
Push Notification Data: Device information used to send push notifications and updates, if opted in.
Analytics Data: Information collected via Google Analytics and similar tools to understand usage patterns and improve our services.
Newsletter Subscriptions: Email addresses provided when subscribing to receive updates and direct notifications from our platform.
Feedback and Support: Any information provided through support requests or feedback, including survey responses and bug reports.
2. How We Use Your Information
Shattered Realms Inc. may use your data for the following purposes:
Account Management: Maintaining and securing user accounts, providing access to content, and enabling account-related features.
Game Development and Enhancement: Improving user experience, fixing bugs, developing new features, and ensuring platform stability.
Marketing and Communications: Sending promotional materials, updates, and offers. You may opt out of marketing emails at any time.
Push Notifications: Sending real-time updates, alerts, and relevant information through push notifications, subject to user preferences.
Analytics: Understanding user behavior through Google Analytics to improve content, gameplay, and services.
Legal Compliance: Fulfilling legal obligations, responding to government requests, and enforcing our terms of service.
Service Notifications: Informing users of updates, maintenance schedules, or new features through newsletters and notifications.
3. How We Share Your Information
Your data will only be shared with:
Service Providers: Third-party vendors who support our platform, such as payment processors, data storage providers, and analytics services.
Legal Authorities: When required by law or to protect our rights, property, or safety, or that of our users and the public.
Newsletter Services: Third-party email services used to manage and distribute newsletters and other communications.
Push Notification Services: Trusted providers that facilitate the delivery of push notifications to your devices.
We do not sell, rent, or trade your information with third parties for promotional purposes.
4. Data Security
We use industry-standard security practices, including encryption, access controls, and regular security assessments, to protect your data. While no method of electronic storage is entirely secure, we work diligently to safeguard your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, gather analytics, and remember your preferences. These include:
Essential Cookies: Necessary for the functionality of our website and services.
Performance Cookies: Help us understand how users interact with our platform to improve performance.
Analytics Cookies: Collected through tools like Google Analytics to track user behavior and trends.
Advertising Cookies: May be used for personalized advertising, where applicable.
You can control cookie settings in your browser, but disabling cookies may affect our website's functionality.
6. Your Rights
Depending on your location, you may have the following rights:
Access and Correct Data: Request access to or correction of your personal information.
Delete Data: Request deletion of personal data we hold, unless retention is required by law.
Withdraw Consent: Withdraw consent for specific data processing activities.
Object to Processing: Opt out of certain data uses, such as marketing communications or push notifications.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their data, please contact us to delete it.
8. Third-Party Links
Our platforms may contain links to third-party sites, which operate independently of our control. Shattered Realms Inc. is not responsible for the content or privacy practices of external websites.
9. Changes to This Privacy Policy
We may update this privacy policy periodically. Any changes will be posted on this page, and significant updates will be communicated directly where possible. Continued use of our services signifies your acceptance of any modifications.
10. Contact Us
If you have questions about this privacy policy or our data practices, please visit our Contact Us page.
